Privacy Policy

Last updated:

1. Introduction

Tenovo Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free financial planning platform for Australian property investors.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in the collection, use, and disclosure of your personal information.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Property investment information and financial data
• Usage data and analytics
• Communication preferences

2.2 Technical Information

We automatically collect:

• IP address and device information
• Browser type and version
• Usage patterns and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our free financial planning platform
• Process your property investment calculations and scenarios
• Improve our services and user experience
• Send important updates about our platform
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in operating our platform

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is hosted locally in Australia with enterprise-grade security.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our platform. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services (such as CoreLogic, ATO systems, and Open Banking APIs). These services have their own privacy policies, and we encourage you to review them.

10. International Transfers

Your data is primarily stored and processed in Australia. Any international transfers comply with Australian privacy laws and include appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: